Page Penguin Privacy Policy

Effective Date: June, 2012

This Privacy Policy (“Policy”) describes how information (referred to herein as “Information”) is collected, used, and disclosed by Page Penguin, LLC (“Company”) in the course of providing this website and the other products and services provided by Company. By using Company’s websites and/or receiving Company’s services (the “Services”), you (either a visitor to a Company website, a Company customer or a Company customer’s customer and/or patient) agree to the collection, use and disclosure of data in accordance with this Policy.

This Policy may be updated from time to time, at Company’s sole and absolute discretion. Company will provide you a notice of material changes to this Policy (e.g., material changes to the way Company uses or discloses your Personal Information) by disclosing this amendment on its homepage and providing electronic notice to the email address we have on file. Your continued use of this website or the Services following your receipt of notice of material changes constitutes your agreement with any changes or modifications that Company may make.

This Policy applies only to Company’s treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties.

Company may have executed a Business Associate Agreement with its Customers which governs Company’s collection, retention and use of any “Protected Health Information” as defined under the Heath Information Portability and Accountability Act (“HIPAA”). Company’s obligations with respect to Protected Health Information shall be governed by any such Business Associate Agreement.

1. What information do we collect?
Company collects two types of information: Personally Identifiable Information (“PII” and “Personal Information”) and Non-Personally Identifiable Information (such as information that cannot be used to identify you individually) (“Non-Identifiable Information”). We collect information from you when, among other things, you register on Company, subscribe to our newsletter, respond to a survey or fill out a form. When visiting the Website or receiving Services, as appropriate, you may be asked to enter your PII. You may, however, visit Company anonymously.

2. What do we use your Personal Information for?
In order to provide you with Services, Company may collect a variety of Personal Information. This information may include, but not be limited to: your name, your contact information (including e-mail address, phone number, and mailing address), your domain name(s), and financial information such as your credit card. During the provision of Services, Company may also develop other Personal Information in your account such as your transaction history.

We use your Personal Information to:
  • To improve our Website and Services. We continually strive to improve Company’s Services based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To respond to a request. Personal Information you provide in a request for service or information will be forwarded to us. We will use this Personal Information to respond to your request.
  • To administer a contest, promotion, survey or other Service features.
  • To send periodic e-mails. If you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
3. How do we protect your Personal Information?
We implement a variety of security measures to maintain the safety of your Personal Information. We use SSL (Secure Socket Layer) encryption technology to protect the information you submit. This technology protects visitors from having their information intercepted by anyone while it is being transmitted. We work hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentications systems, and access control mechanisms to control access to systems and data.

4. How do we use Cookies and other Non-Identifiable Information?
Company may collect Non-Identifiable Information such as your usage information contained in “cookies” in order to: optimize the functionality of our website and our Services, personalize your experience on our website and our Services, perform system maintenance, keep track of advertisements, perform data analysis (such as broad general demographic analytics) and compile aggregate data about site traffic and site interaction. We may contract with third- party service providers to assist us in better understanding Company’s visitors. These service providers are not permitted to use the information collected on our behalf except to conduct and to help us conduct and improve our business. You may choose to disable cookies, but that may decrease the functionality of Company’s website.

5. Do we disclose any information to outside parties?
Company does not sell or otherwise transfer any Personal Information to third parties for the purposes of marketing communications. In addition, Company may use trusted third parties, including Company affiliates, who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. While Company does not sell its customer lists, in the case of a merger or sale of Company’s business or a substantial portion of Company’s assets, customers’ Personal Information will likely be part of the assets transferred. In this event, Company will attempt to notify impacted customers, using their contact information on file, that their Personal Information has been transferred.

6. Customer Websites and Third-Party Websites
This Policy only applies to information submitted directly to Company. This Policy does not apply to, nor does Company provide any guarantee for, any data or information submitted to any other person or entity, including any person or entity that may be a customer, directly or indirectly, of Company. Company does not exercise authority or control over its customers, nor does it censor or monitor its customers’ sites, and you should carefully assess any such website prior to submitting data or information to them. Company’s websites may also contain links to external sites and co-branded sites (such as a site offered by a third party that may also include Company’s logo and provide discounted services to Company customers), which may be operated by a third-party and will have its own privacy policy. When you click on these links, you will be subject to the third-party’s privacy policy and its other policies, and these policies may be different from Company’s own policies. Company cannot be responsible for the privacy practices of these third-party websites, their collection practices, and their content. Nonetheless, we seek to protect the integrity of Company and welcome any feedback about these sites to help us conduct and improve our business.

7. Required Disclosure
Company will disclose any information about you upon a valid request as we, in our sole discretion, believe is necessary or appropriate to respond to claims and any legal process (including but not limited to, subpoenas, warrants, and court orders). Company may also disclose any information about you as necessary, in Company’s sole discretion, to protect the safety of the public or any person, protect your property or rights, protect the property and rights of any third party, bring legal action against someone who may be causing harm or interfering with the rights or property of Company, Company’s customers, or others, or to stop any activity that is in violation of Company’s terms and conditions. Company will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Company stores or transmits for its customers. The circumstances under which Company will disclose such electronic customer communications are when:
  • it is necessary in order to provide service to the customer;
  • it is necessary to protect the legitimate interests of Company;
  • it is required to cooperate with interception orders, warrants, or other legal process that Company determines in its sole discretion to be valid and enforceable; or
  • it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Company and appear to pertain to the commission of a crime.
Company disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Company may, however, review, delete, or block access to communications that may harm Company, its customers or third parties.

8. How long do we retain your Personal Information?
Company retains this Personal Information only as long as necessary to provide Services or as required or permitted by law.

9. Can I review, correct and update my Personal Information?
You may request to review and correct or update your Personal Information by contacting Company at the contact information provided below. In order to access and review your Personal Information, you may be required to provide additional information in order to confirm your identity. If you are not a Company Customer or you have provided your information for opt-out purposes and you would like to correct or update your information, please contact us using the contact information below. You may use these methods to delete information as well, but Company may retain Personal Information provided in order to provide the Services or ensure that your opt-out preferences are retained. Deletion in these cases may cause Service termination or removal from our opt-out lists.

10. Can I opt-out of mailings?
Company may contact you with voluntary materials, such as system usage information, newsletters, and other mailings or contacts containing promotions or other marketing materials for Company or its affiliates or customers. Any customer who receives these mailings or calls may opt-out from these voluntary communications at any time. It is important to note, however, that customers may not opt-out from transactional or required communications, including but not limited to: purchase confirmations, billing notifications, important system updates, and communications to provide service or support. If you are not a Company customer and Company received your information from a third party for the purposes of marketing communications and you wish to opt-out from future non-transactional communications, Company will retain your information on its global opt-out list indefinitely.

11. Contact Us
Questions, comments, or complaints regarding Policy and data collection and processing practices can be mailed or emailed to:

Page Penguin, LLC, 106 Hicks St 2B, Brooklyn, NY 11201